Shipping Policy

Shipping

Cruz By Design is not responsible if the customer enters the wrong address.

Cruz By Design is not responsible for lost packages once they leave our facility. We will assist in filing claims with the shipping carrier.

Online orders may be returned for store credit only. Custom orders are non-refundable and must be paid upfront.

Clearance items, car freshies, lotions, bath bombs, etc. are final sale, no returns or exchanges.